VP, Privileged Access Management

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful VP, Privileged Access Management do at Fiserv?

The Vice President of Privileged Access Management (VP of PAM) has responsibility for the execution of Privileged Access Management (PAM) services across the global organization to ensure the proper management and control of privileged accounts and access to critical resources.

What you will do:

• Drive collaboration between information security, risk, audit, human resources, business, and technology staff to grant proper access to privileged entitlements, ensuring the security of the organization's sensitive information.

• Work across departments to develop strategies regarding privileged access management and then execute on these policies.

• Ensure that the privileged access management direction meets the established organizational standards and continuously monitors the current access management processes, creating accurate documentation, analyzing user access needs, and implementing new access systems when necessary.

• Build and maintain best-in-class technology architectures, capabilities, and experiences in a hybrid cloud enterprise.

• Implement a formal program to enhance and centralize the Privileged Access Management functions and define the framework to support the end-to-end privileged identity lifecycle management for the company's broad application suite across multiple platforms.

• Evaluate, select, and deploy processes that facilitate efficient and repeatable access management controls for privileged accounts, including onboarding, offboarding, and time-based access.

• Ensure privileged access privileges are granted according to policy, and all users are properly authenticated and authorized.

• Oversee the execution, delivery, and support of privileged access management services and develop, enact, and enforce privileged access runbooks and procedures.

• Ensure that the privileged access management direction meets the established organizational standards and continuously monitors the current access management processes, creating accurate documentation, analyzing user access needs, and implementing new access systems when necessary.

• Develop and articulate privileged access risk management strategies that continuously monitor and improve the security of client-facing and internally facing applications.

• Will manage the end-to-end privileged identity lifecycle of company employees, contractors, and service accounts across multiple platforms in a complex environment.

• Govern and continually improve processes/procedures that focus on risk-based access controls; provide the least allowable access required for business operations, including role-based access modeling.

• Exercise diligent priority evaluation and careful budgetary management, including budget preparation and the ability to analyze and resolve complex issues while providing reasoned alternatives to solve problems.

• Ensure cybersecurity, internal controls, risk management, and disaster recovery processes are properly defined, deployed, and tested.

• Provide direction and guidance to the development, specifications, and communications of the privileged access management application and architecture as well as provide in-depth technical consultation to the business units and IT Management and assist in developing plans and direction for the integration of information security requirements.

• This role reports to the SVP of Identity & Data Protection.

What you will need to have:

• Bachelor's degree in areas such as Business Administration, IT, Computer Science, etc. preferred.

• 10+ years of experience in Information Security for Financial Institutions (or similar highly-regulated industries), with specific experience in leading Privileged Access Management teams.

• 10+ years of experience leading organizations through change and transformation, motivating teams to deliver and create a world-class workplace experience.

• Demonstrated success in senior IT leadership and business judgment in the management of Privileged Access Management Services within a large, complex, and highly federated organization.

• Experience working with third-party suppliers, including overseeing financials/budgets, contracts, and SLAs.

• Holistic view of Privileged Access Management (Authentication and Authorization Data, Endpoint Security, Network Security, Policy Engine).

• Solid understanding of security principles and data protection practices.

• Experience with, and understanding of, modern authentication methods.

• Expertise in Privileged Identity and Authentication solutions.

• Experience and advanced understanding of business processes, internal control risk management, IT controls and risk and compliance requirements.

• Familiarity with IT security and risk management practices.

• Experience in deploying large-scale, enterprise projects and programs.

• Demonstrates a general understanding of cloud computing and services, traditional hardware/software platforms, including but not limited to operating systems, databases, application servers, web servers, and integration technologies.

• Familiarity with deployments and integration of Privileged Access Management solutions within the cloud (Azure, AWS, etc.).

This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.