Director, Software Engineer, Data & Services - Scalable & Integrated Solutions

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Director, Software Engineer, Data & Services - Scalable & Integrated Solutions

The Analytics & Consulting Technology (ACT) program group is comprised of 6+ programs that support Mastercard’s Data Insights & Analytics, and Consulting & Innovation business lines. We partner with product teams to design and develop best-in-class data solutions, interactive applications, and platforms that allow merchants, acquirers, and customers to analyze, benchmark, and forecast their current and future performance.

We are seeking a Director of Software Engineering to lead the development and architecture of an aggregated set of services and capabilities across existing and new ACT products and features. These services and capabilities allow clients to have one access point and, in the future, further interoperability across these products, including the potential development of a fit-for-purpose platform.

This new effort, called Principal Member Services, will equip issuers with a minimum set of services required to operate efficiently and effectively in the payments ecosystem. It also provides value-added service capabilities to help further accelerate issuer business performance. This effort will follow a regional roll-out plan as defined by product partners and will continue to be enhanced from a technology perspective over time. The role will lead and guide all technical aspects, including design, elaboration of requirements, product integration, and technical execution.

Role

- Lead the development, architecture, and technical execution of Mastercard Principal Member Services.

- Partner with product teams to design and develop best-in-class data solutions, interactive applications, and platforms that allow merchants, acquirers, and customers to analyze, benchmark, and forecast their current and future performance. Must ensure all data governance and data policies are thoughtfully adhered to.

- Work across many global products and programs leveraging both a technical and product lens to determine a fit-for-purpose, phased solution.

- Collaborate with the Commercial Lead (the Engineering Lead will have a dotted-line relationship) and influence appropriate technical outcomes across multiple product and engineering teams.

- Initially, this role will not have direct reports. Over time, you may have the opportunity to lead a team primarily comprised of Lead Engineers and Technical Program Managers starting this year.

- Based out of Arlington, Dublin, or London in a hybrid schedule and reporting to the SVP & Engineering Program Group Co-Founder for the ACT Program of Data & Services (D&S).

All About You

- Extensive experience in technical program management, stakeholder management, communication across business lines, vendor management, negotiation of priorities, and phased road mapping.

- Ability to influence and execute future technical design across products, programs, and stakeholders.

- Prior experience working with global consulting, sales, and product stakeholders is a must.

- Must have experience developing platform architectures and integrating across different platforms and technologies.

- Must have experience developing scalable web-based solutions.

- Must have advanced skills in sizing technical efforts, developing relevant architectures, and design documentation across products with various maturity levels.

- Must be exemplary in strategic communication to non-technical and technical audiences.

- Experience with D&S Tech Products and Services is a plus.

- Experience working with and vetting solutions with Security, Data Privacy, and Architecture teams is also a plus.

In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.