Division Director of Implant Support

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as Division Director of Implant Support (DDIS) for Aspen Dental. Initially focused on implants and ultimately expanding to a focus on ortho, specialty, dentures, crown and bridge, restorative, digital workflow, etc. the DDIS acts as a subject matter expert with category product support. The DDIS also: Acts as a business partner to owners as we expand category lines and services, Educates office team members on the benefits of various products and services as outlined in the treatment plans, and Acts as a bridge between TAG, owners, and supplier partners to help drive solutions and services to patients.

Responsibilities

• Creates annual business category strategic execution plans based on overall company annual strategic direction. Engages and enrolls field leadership through communication, education and continuous follow up.
• Develops and executes on division growth plans (quarterly and annually) to support business category opportunities and forecast expectations.
• Analyzes division customer trends and plans and executes on activities to achieve sales goals. Partners with owners, office staff, and division leaders to achieve desired results.
• Informs business category strategic direction and marketing plans by providing feedback on product effectiveness, opportunities, and patient needs and reactions.
• Communicates any business category product issues, loss or potential loss of key patients, or competitive sales strategies that negatively or positively affect division growth plans.
• Studies and stays informed on business category products, technologies, clinical studies, competitive activity, and other general information of interest to Aspen or our patients. Applies this knowledge to strategies and tactics to generate business line growth.
• Regularly educates owners, office staff, and division leaders on business category products, innovation, and sales opportunities to drive full engagement to achieve desired results.
• Monitors business category performance, rewards high performing teams and creates improvement plans for teams with opportunity. Executes on centrally planned division contests and incentives.
• Continuously fosters relationships with business category suppliers, remaining up-to-date on product features, benefits, and opportunities.
• Advises owners on business category opportunities and applications related to patient treatment plans. Identifies growth drivers and consults office staff on how to identify and capitalize on opportunities.
• Coaches and develops field leadership and office staff to improve performance and capability, partners with Regional Managers to resolve performance issues, provides positive feedback, coaches Regional Managers to take corrective action when needed.

Minimum Education and Experience

• Bachelor’s degree preferred.
• 5+ years of industry experience – e.g., dental supply sales, orthodontics, lab, implants.
• Demonstrated ability to manage multiple projects, product lines, or areas of a business, resulting in financial growth.
• Excellent communication skills – written and verbal.
• Strong business acumen, data insights, and sales planning experiences.
• Ability to travel within assigned division 80%.

In addition to base salary of $100,000 - $110,000, this position offers opportunity for a quarterly bonus incentive. This role will cover Georgia and/or the Carolinas, we are seeking someone who lives in this geography.