Software Engineering Mgr Sr (Lead Architect - Decision Management / Technical Strategy Lead )

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager Sr within PNC's Retail Lending Organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Overview:

The PNC Retail Lending Decision Management platform team has an exciting opportunity for a Software Engineering Manager Sr responsible to plan, design, and implement a strategy moving a high throughput, low latency, and highly intelligent transaction processing to on prem/cloud environments. You will be a technical leader driving out the solutions to process in both public clouds as well as privately hosted cloud environments. The Decision Management platform delivers industry leading intelligence with business agility at global scale to power products that protect our customers from fraud, handle originations, help in client servicing and collections. Decision Management leverages innovative new technologies including multi-layered rule engines, real time feature stores leverage extreme performance in memory data grids, a streaming big data cluster, business intelligence tooling, self-service business rule capabilities, and web apps & API for providing customers control and insights for their decisions. The ideal candidate is a strong technical leader, highly motivated and innovative, passionate about technology, creates strong partnerships, and has a proven track record for architecting and delivering mission critical solutions that meet customers’ needs, aligned to enterprise standards, and are cost effective.

Role:

In this position, you will:

• Provide thought leadership for the ongoing re-architecture of the Decision Management applications to enable capability driven, microservices oriented decision blocks.
• Work with Product Owners and Architectural Leadership to drive out the strategic roadmap for the platform and ensure appropriate architectural and technical items are suitably prioritized.
• Work in collaboration with other architects within decision management & wider PNC Operations and Technology to ensure that architectural principles are aligned where appropriate.
• Be responsible for producing key Architectural Documentation including Overviews and Roadmaps, using these to ensure formal architectural governance is correctly applied.
• Create a technology roadmap for enabling decision management platform with the help of cloud native managed services/ products

All About You

The ideal candidate for this position should have:
• Experience architecting and operating mission critical, high volume, low latency services onto elastic infrastructure ranging from public cloud to private data centers.
• Experienced with architecting high performance application data services against data stores with very large amounts of data
• Experience with real time data streaming tools such as Kafka, Storm, NIFI, AWS Kinesis, Azure Stream Analytics
• Experience transforming on-prem solutions to a hybrid cloud environment
• Experience with multi cloud providers
• Experience with microservices architecture
• Experience with running AI engines/rules engines and data caching technologies
• Experience with distributed compute solutions
• Strong written and verbal communicator with the ability to translate complex technical information for senior management and product team
• Experience providing technical thought leadership across an organization
• Experience working in BPMN and DMN products (PEGA, FICO, Open sources etc.) is a plus
• Practical knowledge operating on products like Snowflakes, Databricks on cloud (Azure preferred or in AWS)

Job Description

• Manage a group of software engineers/managers across multiple product lines.
• Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.  
• Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market. Encourage sound technology choices are made and drive innovative technology architecture and solution design. 
• Identify issues, share best practices, and drive continuous improvement.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Agile Development – Knowledge of and ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.

Application Development Tools – Knowledge of and ability to utilize a variety of specific tools and toolkits for the development and support of applications.

Coaching Others – Knowledge of coaching concepts and methods; ability to encourage, motivate, and guide individuals or teams in learning and improving effectiveness.

Continuous Learning – Seeks performance feedback and identifies approaches to improve own performance and that of others.

Design Thinking – Knowledge of the concepts, principles, and processes of design thinking; ability to utilize the knowledge in designing new products and services and even improving organizational operation.

Emerging Technologies – Knowledge of and ability to design, apply and evaluate new information technologies for business environments in order to improve work productivity and accuracy.

Influencing – Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Innovation – Develops new ideas and initiatives that improve the performance of the organization.

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Additional Job Description

Base Salary: Commensurate with skills and experience.

Benefits

PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.