Lead Software Engineer II , Cloud and Enterprise Agents

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.  

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud.

The successful applicant will be performing work in FedRAMP environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

About the Role

The goal of the cloud and enterprise agents data platform is to provide customers end-to-end visibility into infrastructure (cloud or native), applications, networks, the Internet, and everything in between. With ThousandEyes' unprecedented visibility into application and internet performance, we can help root cause issues that are impacting business-critical experiences and give customers confidence in their ability to solve issues and deliver stellar experiences.

What You’ll Do:

As a part of this team, you will build the platform that helps us scale the ThousandEyes platform for the next 10x growth. The cloud and enterprise agents platform exposes fine-grained telemetry data to customers and partners for the ThousandEyes platform that are collected from our agent platform. You will contribute to building robust and scalable data pipelines, real-time enrichments for our customers and micro-services that support business workflows. You will provide architectural oversight and review to continually improve customer experiences and ensure service are able to meet their SLA targets.

Qualifications:

• Expert-level understanding of JVM based languages such as Java, Kotlin, Scala, etc.

• Experience with enterprise build tools (maven, gradle, etc)

• Expert-level understanding of managing datastores (relational/SQL and non-relation/NoSQL)

• Knowledge and use of Docker, Kubernetes, and cloud technologies (AWS, Azure, and GCP)

• Understanding of network protocols

• Ability to contribute knowledge sharing within the professional community with technical blogs or publications

• 10+ years of software development experience

• Expert-level understanding of object-oriented programming languages.

• Ability to articulate design choices based on an expert understanding of the product, technology, and ROI

• Able to handle ambiguity, scope work accurately and provide reliable estimates for project milestones and completion

• Strong Computer Science fundamentals and object-oriented design skills

• Involvement in building large-scale real-time streaming pipelines using Kafka, Flink, or Spark

• Exceptional team collaboration and communication skills

• An eye for proactively identifying and resolving risks and issues in production systems

• Experience working in a fast-paced development environment

• Ability to mentor peers and other members of the team

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.