Communications, Media and Technology Strategy Practice - Engagement Manager

Oliver Wyman helps industry leaders in the communications, media, and technology industries develop value growth strategies, improve operations, and maximize organizational effectiveness. Our clients are some of the world's most successful companies: wireless and wireline equipment and communications service providers: enterprise IT, consumer electronics, and semiconductor companies; and broadcasters, publishers, platform operators, online and entertainment companies.  We work collaboratively with our clients’ leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results. 

Communications: Oliver Wyman helps players in the converged communications industry (fixed-line operators, Internet-service providers, cable TV operators, mobile operators, wholesale operators, and private equity groups) to develop value growth strategies, improve their offers and go-to-market performance, and maximize organizational effectiveness.

Media & Entertainment: Oliver Wyman's global Media & Entertainment practice assists industry leaders in creating significant and lasting value by developing and implementing innovative corporate, product, and marketing strategies and effecting significant operational improvements.

With deep industry expertise, our consulting team helps clients stay ahead of the competition by working with them on their most challenging problems around strategic growth, digital transformation, operational improvement, and organizational effectiveness.

Technology: Oliver Wyman's technology practice collaborates with clients to create sustainable shareholder value through anticipating Value Migration shifts, developing innovative business models and product/solution offerings, and improving operational excellence. We serve the enterprise computing, software, communications & business equipment, consumer electronics, semiconductor, and IT services industries.

We are seeking individuals who also have experience with deep industry expertise to tackle disruption and create impact in the CM&T industries.  Our Communications, Media, and Technology teams work globally to augment our clients’ expertise and capabilities. Our focus is on helping clients compete smartly, serve customers better and more profitably, operate faster and at a lower cost, invest more rationally, and innovate with a business purpose. We are independent thinkers who challenge prevailing views, but are committed to working hands-on as part of  clients’ teams. 

Role

Engagement Managers are critical leaders within our consulting team, working side-by-side with our clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. Initial responsibilities typically include:

• Providing day to day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and shares responsibility for the success of a specific engagement(s)
• Leading and managing complex programs to ensure on-time delivery that meets agreed upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm’s technical competence
• Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors.
• Engaging fully in building business by identifying new and expanded opportunities
• Creating exciting and additive intellectual capital through thought leadership, and are knowledgeable on a broad range of adjacent topics.
• Developing others and build a followership as part of their asset building for the firm
• Leading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients
• Overseeing and guiding the consulting team as they develop hypotheses, review client information, and conduct client interviews, derive insights, and produce deliverables
• Supporting Partners in project execution through excellent project management, including work planning, workflow management, and coaching / developing more junior team members

Desired Skills and Experience

Just as every client project is different, we recognize and value the diversity of backgrounds and skillsets for successful Engagement Manager candidates. We are seeking high-caliber individuals who want to join our winning team. Preference will be given to candidates with:

• 4-7 years of relevant experience in strategy consulting with a top-tier strategy consulting firm (or other similar organization)
• Track record of leading and managing teams, and delivering results in fast-paced, demanding environments
• Strong background in strategic problem solving with demonstrable analytical skills
• Outstanding written and verbal communication skills
• Undergraduate or advanced degree from a top academic program
• Client management experience
• A passion for the creative process and a love for expansive and creative thinking
• An analytical and rigorous approach to uncovering insights
• Excellent verbal/written communication, facilitation and presentation skills
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Impeccable judgment with the ability to make timely and sound decisions
• A balance of humility and confidence, always seeking truth from a place of inquiry
• Highly motivated and committed to excellence
• An undergraduate or advanced degree from a top academic program
• Willingness to travel 50% of the time, including internationally

Our Values and Culture

• Our Values & Culture: We’re serious about making OW a rewarding, progressive, enjoyable and balanced place to work
• Self-starters and free thinkers who work well in a team:  We are self-starting, motivated, energetic, entrepreneurial about what we do
• Common aspiration, collective endeavor, shared success:  We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us
• Straightforward, open, respectful interaction:  We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion
• Opportunity without artificial barriers:  We value merit and believe that to create a true meritocracy we need to remove artificial barriers to opportunity

Balanced lives:  We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm. We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

Oliver Wyman is an equal opportunity employer.

Our commitment to diversity is genuine, deep and growing. We’re not perfect yet, but we’re working hard right now to make our teams balanced, representative and diverse. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].