Account Manager (Healthcare)

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Where you shine

Account Managers serve as agency implementers to achieve the client's brand and business objectives by providing them with activation guidance and by working with the internal team to execute strategies. Account Managers handle the day-to-day operations of agency projects, including research, estimate/scope development and job execution. In this role, you will implement work from beginning to end while fostering relationships directly with clients and the agency team.

What your success will look like

• Superior communication skills, both internally and client-facing
• Detail-oriented with excellent follow through skills
• Strong relationship management, organizational, and project management skills
• Works effectively with a variety of internal teams and business groups
• Ability to manage multiple projects and clients simultaneously
• Identify growth opportunities and incremental opportunities with client partners
• Responsible for ensuring conference reports and/or meeting notes are complete and distributed to clients and/or agency partners
• Initiates/drafts scope documents and works with team to secure client approval
• Initiates projects within the agency, according to standard kick-off protocol
• Responsible for day-to-day implementation of project deliverables; ensures deliverables are client ready
• Responsible for management of team MLR calendar and submissions
• Collaborate with other agency partners to ensure goals and deadlines are met
• Builds on financial management skills, including preparation of billing and monthly projections for review with supervisor
• Gains and maintains knowledge of client's business, industry, and competition
• Participates in key client meetings including status meetings and VMLY&R work presentations

Who you are and what you bring

• Bachelor's degree or equivalent (marketing, business, communications)
• Two to 4 years of full-time experience in digital marketing, advertising, or media
• Pharmaceutical or health experience is a plus
• Strong interest in technology or digital marketing
• Familiarity with channel activations and multi-channel projects a plus

The base salary for this position at the time of this posting may range from $45,000 to $90,000. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.