UAT Manager

The UAT Manager will be responsible for leading a new team dedicated to UAT. They will manage the user acceptance testing (UAT) phase within the digital product delivery cycle across the globe. This includes supporting the accuracy and functionality of development across the organization by coordinating user acceptance testing and post production validation of digital projects and releases. They will work closely with our product delivery teams, DevOps, local teams, and our business units to ensure that testing efforts are completed and meet requirements within the scope of the project. 

RESPONSIBILITIES

• Successfully lead the user acceptance testing (UAT) effort for projects and releases associated with the Ria Money Transfer mobile app and website.
• Be the one point of contact for testers during the UAT testing phase.
• Manage the creation of test plans and scenarios for each project and upcoming release cycle. This includes writing test cases.
• Partner with QA and DevOps to determine environment, configuration, and deployment needs for the testing environments, potentially including regularly refreshing the lower environments with production data for improved testing.
• Create a “test plan library” by analyzing business needs and developing test plans, alongside QA, to create a framework for current and future testing.
• Setup/onboard testers, facilitate UAT test plan review meetings with stakeholders, track and report on testing progress, capture reported issues and ensure prioritization and/or resolution of high and critical issues are completed prior to release.
• Coordinate UAT with internal and external testing teams, including Product, and obtain approvals.
• Ensure settings are correct and confirmed with dev prior to UAT testing (ex. min app version, rollout version for a feature, country settings, etc…).
• Coordinate post-production validation alongside the Release Manager to ensure validation of all business processes are completed, critical defects are non-existent, and change requests are successfully implemented.

QUALIFICATIONS

Skills and Abilities

• Thorough understanding and application of agile software development methodology along with applicable knowledge of the software development lifecycle (SDLC).
• Experience with software or tools for issue tracking, test case management and automation, and project management, preferably Jira (Atlassian product).
• Excellent interpersonal/communication skills.

Experience

• 3-5 years experience as a UAT Manager, QA Analyst, Project Manager, or similar role.
• Work(ed) in the financial industry or with digital platforms (mobile, web).
• Results-oriented track record for writing test plans and/or coordinating projects from conception to delivery.
• Hands-on experience with project management tools (Microsoft Project, JIRA, Confluence). 
• Experience with TestRail is a bonus.

Benefits: Our package includes medical, dental, vision insurance, 401K, employee stock options, paid time off, HSA/FSA, short-term/long-term disability, tuition assistance, growth opportunities, and much more.  Salary: The range in for this position is $80-100K.  Actual starting compensation may vary based on geographic location, work experience, and skills.

ABOUT US
We’re Ria Money Transfer

A subsidiary of Euronet Worldwide, Inc. (NASDAQ: EEFT), Ria is a leading expert in cross-border payments that delivers innovative financial services including fast, secure, and affordable international money transfers. With the second most extensive cash settlement network and the largest direct bank deposit network in the world,    Ria gets money to where it matters. We’re focused on harnessing technology and, as part of Euronet Worldwide,    we provide a suite of state-of-the-art fintech products and services that bridge the gap between digital and physical transactions.     Our omnichannel products and services, provide unprecedented choice to our customers and growth opportunities for our partners.

With presence in more than 160 countries, and more than 490,000 locations worldwide, we’re committed to helping millions of people send money home to their loved ones around the world, knowing that our customers deserve much more than just a fair price: they deserve empathy, hope, and ultimately respect.    Join us in our mission to open ways for a better everyday life.