Principal FastTrack Architect

The FastTrack team is looking for Principal FastTrack Architect that specialize in helping enterprise customers deploy the Microsoft 365 suite aligned by three solution areas:

• Secure Remote Work to improve productivity
• Security and Compliance
• Modern Management 

In partnership with the Microsoft field sales and services teams (Customer Success Unit, Specialist Team Unit, Account Team Unit, Sales Excellence & Operations and Services), this role helps customers transform their business and IT environments through enablement and usage of Microsoft 365.   

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Engineering, Supply Chain, or related field AND 6+ years experience in technical program/product management, coding, software development/delivery work
  • OR equivalent experience. 
• 3+ years of customer-facing experience.
• Ability to travel up to 25%.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.

Preferred Qualifications: 

• 7+ years experience in technical program/product management, coding, software development/delivery work.
• 5+ years technical consulting, IT administration, support, project management, customer success management, or related work. 
• Enterprise-scale experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
• Customer communication skills and ability to collaborate within and outside of Microsoft.

Customer Solutions Architecture IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.

Microsoft will accept applications for the role until December 28, 2024.

Responsibilities

• Engage and develop relationships with select Microsoft enterprise customers to ensure they get the full value of their Microsoft 365 investment.   
• Trusted technical advisor to provide technical deployment guidance and best practices, design their deployment and upgrade plans, overcome hesitancy, and gain commitment from the customer to move forward with those plans.   
• Ensure FastTrack scale resources and partners deliver that plan with the customer and resolve any escalations or delays.   
• Serves as the chief deployment coordinator, demonstrating both technical and project governance capabilities.                   
• Identify customer deployment, revenue, and transformation opportunities through consistently evaluating the customer environment.
• Engaging with customer business and technical leaders.
• Coordinating with the customer account teams and partners.
• Delivering briefings on relevant technical solutions and strategies.