IT Operations Specialist - Server / Application Infrastructure

IDS GmbH - Analysis and Reporting Services (IDS) unlocks the value of data for the global investment industry: We validate, refine, and link data from a wide variety of sources and make it available for mission-critical processes along all investment strategies and products quickly, worldwide, and at any time. Fund management companies, insurance companies, banks and pension funds can use IDS to access a flexibly scalable data platform as well as all necessary analyses and reports in the desired format. As a 100% subsidiary of Allianz SE, IDS has stood for stability, reliability and certified security in the handling of its customers' data since 2001.

JOB PURPOSE/ROLE

The position IT Operations Specialist - Server/Application Infrastructure supports the IT operations of server applications though monitoring and incident solution as well as executing standard requests. You combine your technical and solution competency with collaboration skills with providers and developers. You keep an eye on the service delivery end-to-end including the operational management of our providers. Additionally you are engaged in the definition of IT operations/support requirements and procedures for new or changed services.

You can expect an international environment with flat hierarchies giving you the freedom to contribute your ideas and experience. To support your start at IDS GmbH, we offer an extensive onboarding program.

KEY RESPONSIBILITIES

• Monitoring, solution of incidents and execution of standard requests in our server/application infrastructure landscape

• Supervise end to end processes and service delivery including operational provider management

• Definition of requirements of the IT operations/support for development teams to be included in new or changed services

• Documentation and maintenance of standard operating procedures and known errors

• Continuous improvement of the operations activities

KEY REQUIREMENTS/SKILLS/EXPERIENCE

• University degree preferably in computer science or comparable work experience

• Cooperation with and operations steering of external providers

• Structured work in a process oriented environment including the reliable use of a ticketing system

• Experience in operations and support of server applications

• Good Linux skills and understanding of firewalls

• High degree of motivation, reliability and self-responsibility, team worker and strong communicator and an above-average willingness to perform

• Participation in update activities on the weekend (few times in a year)

• Fluent in English, fluent in German is an advantage

WHAT WE OFFER

• Benefit from flexible working hours, a home office arrangement and 30 vacation days per year

• With us, you can expect an intercultural environment with flat hierarchies, a familiar working atmosphere as well as independent work in dedicated teams

• Become part of a company with start-up spirit that combines the advantages of the Allianz Group

• Take advantage of our wide range of training and development opportunities and shape your individual career path

• Benefit, among other things, from annual bonus payments, additional benefits, health initiatives, employee restaurant and a company pension plan