Senior Director, Product Management

C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt, configurable, high-value AI applications for reliability, fraud detection, sensor network health, supply network optimization, energy management, anti-money laundering, and customer engagement. 

C3 AI is seeking a highly skilled and experienced Senior Director, Product Management to lead our product management and engineering teams for supply chain solutions. The ideal candidate will have a proven track record of bringing innovative products to market from initial launch to established market leadership. This role is responsible for developing and executing the product roadmap for our AI-driven supply chain solutions and will include direct reports.

Responsibilities:

• Lead and mentor a team of product managers and engineers, fostering a collaborative and innovative environment.

• Interact with customers and market thought leaders to develop a deep understanding of enterprise business problems and define product requirements and best practices for supply chain solutions.

• Set strategic direction and priorities for your products.

• Define and document business processes impacted by your products.

• Author product specifications, including use cases, activity flow diagrams, screen mockups, and identification of data sources, analytics, reporting, and integration requirements.

• Write detailed Market Requirements Documents for product capabilities and features, identifying innovative ideas to incorporate into the product roadmap.

• Build and evaluate business cases to support product investment decisions.

• Collaborate with engineering, data science, and other support teams such as user experience, QA, and documentation to create exceptional solutions.

• Work together with Marketing, Sales, Professional Services, and Support to promote the delivery of product features through training initiatives, documentation efforts, and customer/analyst demonstrations.

Qualifications:

• At least 10 years of experience delivering compelling, scalable systems.

• At least 7 years of leadership experience with product, architecture, and technology implementation, including direct reports.

• 3-5 years of experience in developing supply chain software solutions.

• Demonstrated success in defining and launching enterprise software products.

• Experience in writing logical, detailed, and complete product requirements and functional specifications.

• Proven ability to develop and effectively communicate a product vision, strategy, and roadmap.

• Ability to translate strategy into tactical plans.

• Self-starter with entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced, dynamic environment.

• Strong business acumen, quantitative, and analytical problem-solving skills.

• Knowledgeable in technology, software architecture, and software as a service (SaaS) delivery models.

• Outstanding team player with the ability to coordinate people and activities across multiple functional areas.

• Knowledge and experience in agile software development processes.

• Experience in product design and user experience design preferred.

• Bachelor’s degree required from a 4-year university, with a focus on science, technology, engineering, math, or similar.

• M.B.A degree preferred.