Senior Risk Fraud Operations

Lili is a financial platform built specifically for businesses, revolutionizing the way entrepreneurs manage their business finances.

By consolidating complex tools and processes into a seamless, user-friendly experience,

Lili empowers businesses to take control of their financial data and unlock growth opportunities. Working at Lili means being part of a team dedicated to making a real difference, alongside exceptional people who excel at what they do.

Lili is seeking a Senior Risk/Fraud Operations to join our team

As a core member of the organizatio's Risk/Fraud Operations team, you will have a unique opportunity to learn and apply your previous experience, design and innovate, while conducting detailed data analysis and actively be engaged with building something amazing that directly supports a seamless and frictionless consumer experience while reducing risk exposures to our Customers and highly recognized Brand, protecting against Financial Losses, Regulatory Exposures and Brand Reputation concerns.

About the Role

● Review transaction-level reporting and take appropriate account-level action, including conducting detailed research and analysis on linked accounts with similar fraud typologies.

● Identify and compile trends and create multi-account linkages allowing for detection model adjustments and operational efficiency gains.

● Support broader Risk Operations group with applicable reviews providing valued insights with an emphasis on proactively managing financial risks, reducing false positives, and quick resolutions. Effectively engage and partner cross functional team members.

● Conduct data assessments, quickly and effectively communicate findings and drive awareness of fraud/risk trends and provide recommendations regarding the agile risk model and rule changes to include Onboarding models, downstream account transactional reviews.

● Drive improved performance on established Fraud/Risk KPI’s; KRI’s supporting achieving desired function objectives in support of the company's broader mission.  

● Act as designed POC for resolving customer inquiries related to adverse account actions and assist with appropriate and timely decisions in respect to maintaining relationships and/or parting ways decisions, consistent with the Lili user agreement.

Requirements
● BA or BS degree; MBA or another advanced graduate degree considered a plus

● 5+ years of experience in an operational risk or investigator role, preferably with a Risk/fraud function within financial services supporting large and growing teams.

● Experience with digital banking, payments, and/or payment networks

● SQL, Snowflake, Tableau and other risk-based analytic reporting tools experience is desired.

Also, familiarity with robust risk related tools, like Socure, Sift, LexisNexis, Emailage, Unit 21, Middesk, Actimize, AuthId, Iovation, SentiLink.

● Experience with risk associated with business/commercial accounts are an essential component of the role (LLC, DBA, SCorp, General Partnership).

● Passion for promoting a culture of a Customer First risk-based model within a defined and agile risk appetite.

● Ability to multitask, “dive in”, and establish priorities with attention to detail in a fast-changing and fast-moving environment

● Strong knowledge of FinTech space, banking and lending products, and financial industry regulations.

● Excellent communication skills both verbal and written, and proven creative and forward thinking problem-solving skills

● Collaborative spirit and relational work style with proven operating success within a diverse team environment

● Positive attitude, enthusiasm, professionalism, and strong work ethic with a high level of personal and professional integrity

● Be available to function within a hybrid office working environment, currently 3 days a week in our fabulous NYC office.

• Salary (NYC): $80K to $100k per year. Final salary to be determined based on background and experience. The range may be different if a candidate is located outside New York City. 
• Stock Options
• Health Insurance Benefits
• Vision Insurance
• Dental Insurance
• Retirement Account - 401(k) plan
• Paid Vacation and Sick Time
• Weekly Catered Lunches