Manager - Control Management

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. 

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. 

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The objective of the Finance Control Management Operational Risk (OR) Advisory team is to provide specialized and strategic risk advisory specific to Finance areas. 

Finance is looking for a Manager of Operational Risk (OR) Advisory focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.  

The Manager – Risk Advisory will: 

• Provide risk advisory specific to Finance large-scale initiatives 

• Lead strategic projects to uplift the Finance control environment 

• Compile best practices and learnings from historical initiatives, and leverage to support risk identification 

• Ensure appropriate control design to the evolving Finance Tech environment (Falcon, Cloud, Oracle, Gen AI) 

• Coordinate with Finance process owners to embed ORM considerations into financial processes 

• Collaborate across FLT teams for input on areas of risk  

Required Qualifications:  

• 3+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities 

• Strong project management, communication, and interpersonal skills 

• Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards 

• Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively  

Preferred Qualifications:  

• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous 

• Experience in at least one of the following: 

o Supporting assessing the needs of Finance leaders to ensure sufficient understanding of Operational Risk Management and controls 

o Supporting compiling and sharing best practices and learnings from historical product launches and change management initiatives 

o Managing day-to-day activities for coordination with process teams to embed operational risk considerations  

o Supporting facilitation of operational risk awareness aedund education within product and service teams to enhance their ability to manage risks effectively 

• Experience in financial services industry  

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 

• Bonus incentives 

• 6% Company Match on retirement savings plan 

• Free financial coaching and financial well-being support 

• Comprehensive medical, dental, vision, life insurance, and disability benefits 

• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 

• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 

• Free and confidential counseling support through our Healthy Minds program 

• Career development and training opportunitie