Client Marketing Manager

Job Details

Description

Manager Client Marketing

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Retention Strategy Leadership: Develop and oversee comprehensive client retention strategies,
• focusing on reducing churn, increasing client lifetime value, and enhancing satisfaction.
• Lifecycle Management: Lead targeted campaigns for high-value accounts in collaboration with
• client services and marketing teams, driving engagement and revenue growth.
• Data-Driven Decision-Making: Analyze client data, feedback, and engagement metrics to refine
• retention programs and identify upsell and cross-sell opportunities.
• Cross-functional Collaboration: Work closely with client services, marketing, sales, and insights
• teams to align marketing efforts with client needs, feedback, and product offerings.
• Team Leadership: Manage and mentor the client marketing team, setting clear goals and
• ensuring successful execution of retention initiatives.
• Serves as liaison with outside agencies & vendors
• Other duties as required and assigned
• As required and assigned
• Supports GEODIS’ programs for Safety, Health, Environment, Quality , Ethics, Compliance, CSR and Sustainability

What you need: (requirements)

• Bachelor’s degree in marketing or related field from a 4-year college or university preferred
• MBA (or equivalent) preferred
• Minimum of 5 to 7 years marketing management experience
• Proven track record of leading successful client retention and growth programs at a level, particularly in a B2B environment
• Strong analytical & critical thinking skills
• Strategic thinker with strong project management skills and the ability to prioritize and execute complex initiatives.
• Experience working within a 3PL, Supply Chain, or Logistics organization preferred

Bonus if you have: (Preferred requirements)

• Ability to read, analyze, and interpret financial reports, general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to quickly learn new information and effectively present it in written and visual forms of communication
• Ability to effectively present information and respond to questions from groups of managers, customers, and the general public
• Ability to effectively manage multiple projects simultaneously, working both independently and as a team member
• Ability to build excellent working relationships to attain goals
• Ability to manage ambiguity and help cross-functional teams to deliver superior customer experience
• A team player who loves to collaborate with cross-functional and regional teams.
• Excellent written and verbal communicator with strong project management skills

What you gain from joining our team: (benefits)

• Access wages early with the Rain financial wellness app.
• Free telemedical access to doctors and therapists through FirstStop Health available first day of employment!
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Paid maternity and paternity leave
• Access to career development, employee resource groups, and mentorship programs
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Daycare discount program
• Opportunities to volunteer and give back to your community.
• + more!