Business Development - Operations Key Account Manager

Job Details

Description

Business Development - Operations Key Account Manager

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

The points below highlight the Business Development - Operations Key Account Manager duties

• Monitors team productivity and assigns accounts and tasks to department personnel.

• Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.

• Initiates and handles new client start up processes

• Trains individuals within teams to take responsibility of new client accounts.

• Maintains customer relationships

• Reviews daily reports to eliminate potential errors

• Resolves problems, troubleshoots

• Reviews and addresses accounting discrepancies

• Manages employees including interviewing, hiring, training, evaluation, and coaching

• Ensures assigned work group members have recorded time and attendance

• Oversees on-site technologies

• Offers support to other stations as needed

• Attends industry related seminars, conferences, etc.

• Attends periodic business review meetings

• Conducts regular communications with assigned customers

• Leads and attends periodic business review meetings

• Addresses all customer issues, concerns and requests using a strategic direction which includes a detailed communication strategy that engages Senior Management with assigned customers

What you need: (requirements)

• Bachelor’s degree from a 4-year college or university
• Minimum 1 year managing direct reports
• Experience with transportation management systems
• Experience with optimization tools preferred
• Ability to travel up to 10% of the time

Benefits:

• We are committed to developing and retaining the best talent in the business and providing benefits that support the success of our GEODIANS.
• Health, dental, and vision insurance after 30 days of employment
• 401k match
• Employee discounts
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Paid maternity and paternity leave
• Free financial wellness programs
• Daycare discount program
• Free telemedical access to doctors and therapists through First Stop Health
• Hybrid and flexible workplace – our teammates work from home at least a couple of days a week.
• Opportunities to volunteer and give back to your community
• Access to career development, employee resource groups, and mentorship programs
• + more!