People & Culture Director, Systems

The People & Culture Director, Systems is responsible for being the leader for the systems team by managing the function as the firm continues to grow.    The People & Culture Director, Systems will support and partner with the business and people & culture leaders to assess the firms needs and deliver effective solutions.  The People & Culture Director, Systems will consult, and problem solve with needed groups across the organization, as well as manage the ongoing administration, supervise all system related tasks and projects, and is responsible for overall People & Culture Systems execution.

Job Duties:

• Develops business case and ROI for People & Culture system solutions 
• Serves as the primary People & Culture contact for IT to partner with as systems solutions are identified and implemented
• Actively participates on the Oracle Customer Advisory Board by attending meetings and establishing relationships with Oracle leaders
• Manages outside vendor relationships to assist with maintenance and resolving system issues and inquiries
• Researches new technology for People & Culture services and leverage full capability of existing People & Culture technology
• Serves as the primary liaison between Finance, IT, People & Culture and other groups to identify and resolves issues and implement appropriate resolutions and/or required system changes 
• Identifies gaps in processes and recommends solutions to resolve gap issues
• Leads the redesign of People & Culture processes using technology as enabler to streamline and improve workflow
• Responsible for data integrity and underlying processes to ensure highest integrity
• Monitors system effectiveness and activity
• Collaborates with IT and Procurement on vendor RFP process for all People & Culture system requirements
• Creates and supervises the delivery of system training for new People & Culture systems implementation and updates to existing systems
• Leads the implementation and ongoing enhancements of the HCM system and other People & Culture automated tools
• Manages and supervises the team’s administration and maintenance of the HCM system and other People & Culture automated tools, including security access, security protocols and programs
• Manages the coordination of all interfaces, in-bound and out-bound and ensures the information is correct and secure
• Coordinates with IT on new releases and upgrades to HCM. Review functionality, impact to P&C activities, and implementation schedules
• Develops reporting protocol and provide documentation and training to People & Culture community
• Performs special request, complex ad hoc queries and develop customized reports
• Implements standardized auditing processes and tools.  Partners with internal audit on necessary information
• Maintains current knowledge on systems and People & Culture issues that may impact P&C system operations
• Other duties as required

Supervisory Responsibilities:

• Oversees the day-to-day activities of People & Culture Systems team members as it relates to the systems maintenance and processing responsibilities
• Manages workload and ensures tasks are spreads across the team
• Supplies appropriate and necessary updates to People & Culture Systems team regarding system issues, as well as key releases and upgrades to ensure awareness of new system features and functions 
• Ensures People & Culture Systems team are trained on all relevant human resources and firm software
• Evaluates the performance of People & Culture Systems team members 
• Provides development opportunities and plans, assists in the development of goals and objectives to enhance professional development
• Delivers periodic performance feedback and completes annual performance evaluations for People & Culture Systems team members
• Monitors work schedules and applicable overtime is approved and budgeted for appropriately.
• Assists with systems team budget preparation 
• Acts as mentor and Career Advisor to Systems team

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor’s degree, required
• Master’s Degree, preferred

Experience:

• Nine (9) or more years of experience in human resource information systems, required
• Experience managing ERP, HCM, compensation, and/or performance management systems, preferred

Software:

• Advanced user of Microsoft Office Suite, specifically Access, Excel, PowerPoint and Word, required
• Proficiency with Oracle HCM, Workday or other cloud services, required
• Prior experience or exposure of web-based applications such as SharePoint, preferred

Other Knowledge, Skills & Abilities:

• Excellent verbal and written communication skills as well as interpersonal skills
• Solid organizational skills with the ability to meet project deadlines with a focus on details
• Ability to create and analyze complex spreadsheets highly preferred
• Solid analytical and diagnostic skills for use in dissecting complex issues
• Ability to successfully multi-task while working independently or within a group environment
• Ability to work in a demanding, deadline-driven environment and handle multiple projects simultaneously 
• Advanced project management experience to include effective delegation of diverse and multifaceted tasks to subordinates and colleagues
• Capacity to build and maintain strong relationships with internal and external client personnel 
• Ability to successfully interact with professionals at all levels
• Ability to adapt communication style to successfully convey messages and objectives to diverse audience
• Capable of maintain confidential information and matters with discretion 
• Expert knowledge of administrator and all supported module functions of assigned systems to ensure efficient utilization of modular functions
• Knowledge related to assigned systems and People & Culture issues which may impact systems operations
• Capacity to facilitate efficient and effective meetings and presentations
• Travel 10% - 20%

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

• National Range:  $170,000 - $200,000
• Maryland Range:  $170,000 - $200,000
• NYC/Long Island/Westchester Range:  $170,000 - $200,000

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. 

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.  BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. 

We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual. With industry knowledge and experience, a breadth and depth of resources, and unwavering commitment to quality, we pride ourselves on:

• Welcoming diverse perspectives and understanding the experience of our professionals and clients
• Empowering team members to explore their full potential
• Our talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunities
• Celebrating ingenuity and innovation to transform our business and help our clients transform theirs
• Focus on resilience and sustainability to positively impact our people, clients, and communities
• BDO Total Rewards that encompass so much more than traditional “benefits.”  

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets