Manager, Clinical Resources

Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

POSITION SUMMARY

The Manager, Clinical Resources is responsible for the managing the clinical resource management program across a market/facility.  The Clinical Resources Manager is responsible for optimizing the group purchasing organization’s contract portfolio and executing product standardization. The individual will need to build strategic alliances with Supply Chain Executive Leadership at the Corporate and Market/Facility levels to manage and successfully execute the Supply Chain Operations plan.  The position requires confidence, independent action, initiative, a sense of urgency, and the ability to make decisions and take responsibility for their decisions.  A well-suited candidate can react and adjust quickly to changing conditions and come up with practical ideas for dealing with them.

Responsibilities

• Implements, and executes market/facility supply expense improvement with a primary focus on high cost of good departments to include surgical services, Cath Lab, EP lab and Special Procedures.
• Implements market/facility supply action plans to mitigate increases in supply expense.
• Manages Value Analysis Programs within assigned markets/facilities.
• Participates in clinical value analysis committees to review products and technology for clinical evidence and benefit; discuss financial considerations to include contract compliance, cost and reimbursement; review and execute on opportunities to standardize products and reduce waste; and to maintain or increase product quality and patient outcomes.
• Builds relationships and increases customer satisfaction with hospital leadership, chief medical officers, clinical directors, physicians, value analysis teams and supply chain leadership.
• Implements, monitors and verifies region based product standardization, contract compliance, product utilization, cost data, process improvements and waste.
• Ensures communication and education regarding product and procedure changes occurs in all affected departments, to include physicians and medical management personnel.
• Communicates alternative products during product recalls or backorders.
• Develop relationships with internal and external stakeholders to understand their customer needs and challenges. Creates  external  and  internal  customer confidence,  sets  achievable  customer expectations  and demonstrates responsibility for solving customer challenges by soliciting opinions and ideas from customers to improve products and services.

Qualifications

Education & Experience:

• Bachelor’s degree preferred in Business, Health Administration, Nursing, or Pharmacy.
• Minimum of 5 years of hospital or healthcare related experience.
• Multi-facility (Integrated Delivery Network, IDN) experience, preferred.
• Supply Chain experience from a clinical perspective, preferred.

Knowledge, Skills & Abilities:

• Advanced computer skills with Microsoft Word, Excel and PowerPoint.
• Demonstrate the ability to work independently and handle stress appropriately; communicate and execute in a matrix organizational structure; adapt to change in workload and work schedule; and develop a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Excellent verbal and written communication skills.
• Demonstrated ability to work in a professional, multi-disciplinary team as a group leader, facilitator or participant.
• Demonstrates initiative, dependability and flexibility to work in a fast-paced work environment.
• Strong organizational and process management skills.
• Ability to travel between two close range hospitals in Northern New Jersey frequently. 
• Sound business judgement with a strong understanding of healthcare services, operations and finance.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.