SBA Closing Manager

Responsible for managing Small Business Administration loan processing, closing and post-closing functions in an efficient and customer focused manner. Ensures high levels of customer satisfaction by enhancing the overall customer experience in conjunction with the Small Business Administration Commercial Relationship Specialist staff.

Responsibilities

• Oversees activities relating to the processing, closing, post-closing and department reporting. Develops procedures to ensure high levels of quality service and efficiency in order to control expenses and maximize profitability. Ensures that procedures, closing times and other functions with customer impact are provided to internal and external customers at levels that exceed the competitive standards within the marketplace and industry.

• Ensures adequate staffing with properly trained employees. Makes recommendations for employees regarding employment, performance rating, salary changes, promotions, transfers and terminations. Trains, guides and advises employees regarding work related matters.

• Keeps employees informed of pertinent policies and procedures affecting the department and their jobs and creates an atmosphere in which upward communication from employees is encouraged. Reviews and recommends improved operating policies and procedures for optimum efficiency and ensures the proper implementation and maintenance of approved changes. Keeps Small Business Administration Team apprised of process, procedural and product changes.

• Ensures that all aspects of Small Business Administration loan production are in compliance with numerous applicable regulatory requirements, which are complex in nature. Maintains knowledge of Small Business Administration Standard Operating Procedures and Closing guidelines.

• Maintains a comprehensive understanding of Small Business Administration lending programs as well as industry updates and changes. Maintains a comprehensive understanding of Fulton's standards for loan documentation, credit quality and various policies and regulatory compliance.

Qualifications

Education

• Bachelor Degree or the equivalent experience. Specialty: Relevant degree pertaining to the essential duties of this role. (Required)

Experience

• 5 or more years commercial loan documentation experience. (Required)

• 3 or more years Small Business Administration (SBA) loan closing experience. (Required)

• 3 or more years supervisory experience. (Preferred)

Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The salary range for this position is $75,100.00 - $125,200.00 annually.