Account Manager - Remote

Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It’s that curiosity that’s at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we’ve reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate. 

Objectives of this role:

The Account Manager supports in cultivating and maintaining solid relationships with clients, by implementing and managing projects in a timely and efficient way, and by assuring top-level delivery to meet client expectations. This position will be responsible for developing and managing all aspects of various projects across in both medical affairs and commercial business. Examples could include:

• Slide deck content development management
• Congress activities including educational programs, booth content, sponsorship pull through, and KOL engagement and management
• Advisory boards (in person and virtual)
• Educational programs such as webinars, summit meetings, and broadcasts
• Podcasts
• KOL videos and digital education
• Websites: disease state and/or branded

The position is ideal for talented candidates who have 2-4 years of experience in pharmaceutical marketing or at an agency, leading medical education or promotional initiatives.

Duties and Responsibilities:

• Supports senior account team
• Works with project management to maintain status report and timelines
• Works with PM to ensure that all project timetables are met
• Leads client status calls and project discussions
• Prepares and sends materials to vendor and clients
• Keeps internal team apprised of client activities and needs
• Interfaces with client at product management level and with appropriate support departments
• Keeps supervisors aware of all issues within client’s organization and within agency
• Partners with internal and external team members to avoid/resolve conflict
• Works closely with Project Management department to execute all details of projects
• Provides effective direction to agency team
• Responsible for finances for the account including managing budgets and revenue recognition
• Provide Account Services team with recommendations to improve system management or better customize services to meet clients’ needs

Job Requirements:

Education:

• Bachelor’s degree, preferably in health sciences, marketing or communications

Experience:

• 2-4 years of work experience in healthcare, marketing, or communications field
• Pharmaceutical or agency internship a plus
• Demonstrated leadership experience/potential 

Preferred Qualifications:

• Ability to manage numerous projects, requests, and responsibilities
• Strong ability to develop productive relationships with both internal and external colleagues
• Proficient in Microsoft Word, Excel, and PowerPoint
• Excellent organizational skills, attention to detail, follow-through and on-time completion of tasks
• Critical thinker with an eye toward strategy and process
• Understanding of pharmaceutical Medical/Legal/Regulatory
• Extensive knowledge of communications planning and branding
• Working knowledge of pharmaceutical industry
• Leadership skills that will lead to earning the trust of peers and clients
• Willingness and ability to travel 3-5 times per year

Reports to: SVP, Account Services

Don’t meet every single requirement? That’s okay! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Fingerpaint, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles! Our team of qualified recruiters can match you with the right opportunity. Fingerpaint Group provides equal employment [and affirmative action] opportunities to all applicants and employees. We are proud to recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.