Account Director

The Account Director position is a senior member of the DX team and provides strategic guidance, client relationship management, and delivery oversight. The Account Director leads a cross-functional team; making sure that all projects are delivered on time, on budget and at the very highest levels of quality. Responsibilities include: leading and developing the team, client P&L, relationship building, marketing strategy, and campaign development/management and business analysis.

Skills

• Marketing Strategy
• Marketing
• Strategy
• Management
• Customer Relationship Management (CRM)
• Business Analysis
• Cross-functional Team Leadership
• Creative Agency
• Sales
• Leadership

Core Duties/Responsibilities:

• Provide Strategic and Marketing Leadership
• Works with clients to uncover business needs and objectives, craft appropriate strategies, and identify/implement products to help achieve client goals.
• Create and interpret effective analysis to support marketing recommendations to clients.
• Develop broad industry expertise.
• Manage overall agency /client relationship providing strategic input while guiding teams towards the achievement of client objectives.
• Build and Grow Client Relationships
• Understand clients’ business and generate new ideas to enhance client performance.
• Build trust, credibility, and client referrals.
• Develop multi-tiered agency-client relationships and ties.
• Create and present new client opportunities to drive agency revenue.
• Effectively Manage Team
• Manage a team of marketing professionals and several interns.
• Use managerial strategies to mentor staff at all levels.
• Foster teamwork and a constructive work environment.
• Provide team leadership that rewards creativity.
• Assist in the training of new staff and interns.
• Manage Financial Performance
• Achieve client targets within the context of the underlying opportunity.
• Maintain and improve account profitability.
• Work with business development team to develop new client sales opportunities.
• Manage program execution and financial performance while ensuring that overall strategy is sound and on point.
• Contribute to the Firm
• Prioritize & set expectations on key deliverables.

Some Perks of Working at DX

• Collaborative workplace – everyone is more than their title and can contribute in any department. From coordinators through partners, everyone is involved in the creative process.
• Competitive salary
• 401k matching
• 15 office holidays
• Awesome office – huge converted schoolhouse overlooking the Hudson River. Bright, sunny, open, pinball machines.
• 3 kitchens stocked with free snacks (probably too many), sodas, coffee, tea, etc.
• Free lunch Fridays!
• Regular office happy hours, dinners, and parties.