Senior P&C Client Manager

Key responsibilities

• Develop and safeguard reputation and brand of Allianz Re with our clients as well as in the markets while building and maintaining sustainable relationships with clients and internal stakeholders

• Main entry point for clients concerning non-life treaty topics

• Manages and co-ordinates activities of AZ Re towards clients to ensure profitability, superior customer service and compliance with AZ Re strategy

• Acquisition and maintenance of treaty business within AZ Re governance framework

• Analysis and development of client reinsurance structure

• Build and foster relationships to clients and other stakeholders, e.g. brokers

• Development of sustainable reinsurance solutions for clients in changing environment (Solvency II, RI markets)

• Maintenance of acceptable level of AZ Re profitability also through the market cycle at arm’s length market conditions (especially during soft market conditions)

• Solution oriented and effective Resource Management of cross-functional Client team members.

• Communication and implementation of Group strategy and rules for reinsurance 

• Support Group optimization through set-up of Financial Management contracts (only AZ Group internal business)

• Execute market & client and broker strategies

• Analyze client reinsurance business case in the dimension client view / AZ Re view / Group view as well as appropriateness for direct business development

• Assist in developing new business opportunities for assigned markets and clients, driving development of client solutions

• Manage the renewal process in a timely and efficient manner. Determine market pricing taking into account strategic drivers and market cycle. Co-ordinate all activities around non-life treaties incl. Special Acceptances, Claims, Run-off issues and potential Commutation according to Allianz treaty guidelines; Ensure contract certainty and alignment of reinsurance/insurance terms.

• Assist in acting as Consultant for client and negotiate implementation of reinsurance solutions to meet Group objectives; challenge proposed/existing RI structures in terms of effectiveness

• Coordinate all activities of AZ Re for clients and respective client team members (Actuarial, Nat Cat, Underwriting (treaty/fac), Accounting, Broker Management and Specialty Lines)

• Monitor business development based on clear metrics and assess performance in regular reviews

• Assist in producing annual plan and assess plausibility of quarterly results in co-ordination with UW/Acc/Claims. Comment on deviations and define adequate actions if required

• Coordinate Non-Life client action plans with Specialty lines of business

• Develop and maintain market and client knowledge

• Develop readiness to explain client as well as AZ Re / AZ Group performance/strategy to internal stakeholders

• Assist in executing Client management best practice/capabilities incl. strategic account planning

Qualifications

Required Education / Certifications

• Degree or relevant certifications

• Fluent in English mandatory (OE contract language helpful)

Required Experience

• Significant insurance and reinsurance experience (min 3 yrs)

• Experience in managing and developing customer and broker relationships

• Basic understanding around Client issues

• Basic understanding around Insurance market topics

Technical Skills

• Treaty Assessment

Experience & Key skills

• Excellent Analytical Skills

• Experience of working in an international environment

• Interpersonal Skills

• Marketing Skills

• Presentation Skills

• Strong cross cultural and cross functional skills

• Strong proactive & innovative mind-set