Senior Consultant - Claims Management

Allianz Consulting was established in 2004 as the internal consulting division of the Allianz Group. We want to be the consulting partner of choice for Allianz Group core segments. Our experienced consulting teams support all Allianz operating entities worldwide in developing their local key strategic projects. Joining Allianz Consulting means working in a international environment alongside other experienced people who enjoy sharing their knowledge and experiences, having increased personal responsibilities, and working under a flat management hierarchy. Allianz Consulting has a reputation for focusing on growing its talent and on-the-job training from the very first day to ensure a great career development and preparation for future opportunities within the Allianz Group.

We are looking for a (Senior) Consultant (m/f/d) with a solid track-record of mastering the claims domain to join our Performance Steering & Claims Transformation Practice Area and work jointly on Claims Excellence engagements of different scope and complexity. Projects span across topics of strategic importance to claims such as digital customer interaction, process design and reengineering, claims automation and anti-fraud among many other to create impact for the Allianz group worldwide. The focus of the (Senior) Consultant position is to complete projects from inception through delivery and provide outstanding consulting services to Allianz entities worldwide. If you want to make a difference, then Allianz Consulting is the place to be!

We highly welcome candidates with a genuine interest and affinity for Information Technology (IT) and Generative Artificial Intelligence (GenAI), as these attributes are considered valuable assets to our team.

Key Responsibilities

• Provide end-to-end client engagements within project deadlines, including the full scope of deliverables, problem and conflict resolution, well thought stakeholder management all supported by Allianz Consulting's strong community of experts. Analyze customer needs and develop creative solutions to serve them best

• Help develop thought leadership and building Allianz Consulting solutions while identifying opportunities for new business and supporting with pitches

• Ensure adequate personal development of colleagues through mentoring

Key Requirements/Skills/Experience

• University degree or equivalent experience

• 2-3 years of firsthand experience in core insurance with focus on claims operations and management or consultancy with focus on claims (P&C or L&H)

• Solid experience in project management in several roles, settings, and methods

• Advanced knowledge of the Microsoft Office package, and proficiency in virtual collaboration tools such as Microsoft Teams and WebEx

• Well-developed presentation, facilitation and conflict management skills

• Fluency in written and spoken English mandatory, German is a clear plus, other languages would bring extra points

Desired requirements /skills /experience

• First experience in change management, quality management, integration and re-organization

• Understanding of business process design, -mapping, -analysis, -mining and re-engineering

• Fundamentals of business case design

• International work experience (min. 6 months)