Senior Manager, IT - Project Management

Leading the IT function responsible for delivering technology solutions and services to meet the needs of its business stakeholders across a Matrix team structure.

Key accountabilities

• Work closely with Reporting Officer in the IT operating plan and budget, technology acquisition strategy and performance measures.
• Work closely with Reporting Officer in the approval, acquisition and implementation of IT projects.
• Resolve project issues, working with vendors and key stakeholders as required, to ensure the successful implementation of IT projects
• Oversee the planning, directing, supervising, monitoring and coordinating of vendor and department operations, including assigning work activities, projects, evaluate work processes and procedures, preparing correspondences e.g. general and special reports.
• Staff management and development: Recruit, supervise, coach and counsel staff, Review, enhance staff performance and develop team capabilities, Maintain team moral and effective working relationships with the team
• Collaborate with stakeholders to prioritize, design, develop and implement IT application features and enhancements, ensuring that system capabilities and process requirements are aligned.
• Ensure that the in-scope IT systems are performing optimally, meeting SLAs and requirements of user stakeholders.
• Ensure optimum resource allocation and utilization, as well as, financial effectiveness for the conduct of the IT activities. This includes effective vendor and partner management. 

Qualifications & Experience

• Minimum Bachelor Degree or equivalent from a recognized / accredited institution with preference in IT or Engineering 
• PMP (Project Management Professional) or CITPM (Certified IT Project Management) certification
• Minimum 12 years’ experience in leading medium to large scale IT application projects; from strategic conceptualization to business process review through to system evaluation, selection, development, verification, implementation and live operations